Dear Charles,We would like to thank you and your technician Thomas for your diligence in repairing our heating unit. Although we would have liked to have had it replaced, we feel confident that the unit will not be "burning, smoking or icing up" in the future. It is a comfort to know that there are companies like yours that put the customer care first. In the future, we will call Caputo Mechanical for any repairs that our home needs.Thank you again.
I know that we are far from a "big client" for your company. But I've never felt that way when I've called there to schedule an appointment, or when I've met with or talked with your service people here at my house. I actually feel that your service guys come in wanting to find the problem and fix it, that they take pride in their work, and that they're glad that they've been able to help us out.
-Page Kelley - Nashville TN